![]() We are all HP shop as far as workstation printing.and yes, in this case, it is same HP model.I will try another model later on when I can.and perhaps try to print to our Toshiba Copier.Īny plugins in Excel, have you tried safe mode? Is it only happening with HP printers or a specific printer model? I will try this when she goes to lunch at 12 Central time. ![]() I use the HP universal driver where ever possible(but I have a print server so using the UD makes things much simpler this way) Now reinstall the latest driver and see what happens. Click Start, type "%WINDIR%\system32\spool\printers" in the open window, and delete all files in this Double-click "Printer Spooler" in the Services list.ĭ. ![]() Click Start, type "Services.msc" (without the quotation marks) in the open box and click OK.ī. Now stop the spooler and clear printer spooler files then restart the spooler serviceĪ. Remove any HP software applications via Program and Feature then I would open printmanagement.msc and remove all HP drivers.
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